Services

We provide IT services to organizations that have no IT support, support that is outsourced, and organizations that are fully staffed. Our services are particularly valuable when an organization is in need of rapid deployment (down on Friday up on Monday) expanding, ( moving to a separate office, co-location facility, or merging ) looking for a second opinion on focused IT objectives, workload augmentation, and new deployments.

	Remote Desktop/Server Support Complete, responsive, knowledgeable, United States based support for your employees or IT staff. We offer contracts, pre-paid, or pay-as-you-go billed in 15 minutes increments for ALL level of services.
	Microsoft Environments We have experts in all major aspects of Microsoft environments; Windows 2003, 2008, 2011 Small Business Server, Windows 2008 Standard Server, SQL, Exchange, Windows XP, Vista, Windows 7, in stand alone, peer-to-peer, Local Area Networks (LAN), and Wide Area Networks. (WAN)
	VMware environments Our cost effective approach to implementing VMware in the small to medium size business environment has been really well received when business owners have been considering IT architecture changes. Often times business owners are amazed at what can be accomplished with reasonable price points. VMware will reduce your capital and operating costs and increase control over IT infrastructures while preserving the flexibility to choose any OS, application and hardware with VMware vSphere.
	Line Of Business Applications In the context of computing, a "line-of-business application" is one of the set of critical computer applications perceived as vital to running an organization. For example: ACT! is a contact management database application that any given sales force would use on a day-to-day basis. Outages, performance, and reliability issues generally end up costing the business in lost revenues. We offer support services that are specific to a single application within a given environment.
	Business Grade Firewall Having a consumer-grade firewall on the network is certainly better than having nothing at all. However, many small businesses have installed these systems in the mistaken belief that their networks are now immune from attacks by hackers and malicious code(malware), which could lead to the theft of credit card data, client personal information, customer lists etc..etc...etc... A commercial-grade firewall is one of the most important layers of protection to keep your consumer credit card, email, line of business application, and personal data secure. We have extensive knowledge and expertise resulting from years of installing and maintaining vastly different vertical markets, and maintaining a ridged network security our commercial hosting facility.
	IT Monitoring, Maintenance, Tier 1 Support A majority of network outages can be prevented by carefully monitoring servers and taking proactive measures at the first signs of trouble. We have invested heavily in our server monitoring infrastructure due to our commercial hosting so we rarely miss a warning sign. We offer monitoring as part of our device based support contract which entails schedule device updates and Tier 1 support. For those organizations that wish to monitor internally we offer an array deployment tools ranging from open source to site license subscriptions.
	VOIP Telephone Solutions  We install, support, and maintain Asterisk PBX systems, Askozia, and Trixbox based phone systems. Our technical staff will ensure your voice system is setup properly and will reliably operate as your communications system. Our staff is experienced with both standard Asterisk installations and Trixbox/Askozia Installations.